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about your visit

Policies
We kindly request you honor our 24 hour cancellation policy. Failure to canel 24 hours prior will result in a 50% service charge. Multiple appointments, large parties, Japanese hair straightening, Brazilian Blowout and Keratin smoothing must be confirmed with a credit card. Prices are subject to change.

We kindly request that children not accompany you to your Spa visit. Allure will not be responsible for lost or stolen articles. All refunds are for credit only.

Our staff has different creative styles and talents. Please feel free to try another stylist, esthetician and massage therapist. We are a team of professionals, your total satisfaction is our guarantee.

Attire
Dress comfortably. Robes, wraps and sandals are provided for most spa services. We suggest that you do not wear jewelry and valuables are left at home as we are not responsible for lost or stolen items. It is recommended during a spa treatment that you remove your street clothing although undergarments may be worn if preferred. Keep in mind that our technicians are professionally trained and towels/linens will be draped at all times.

Time of arrival
We ask that you arrive at least 15 minutes prior to your scheduled spa reservation time. Arriving late will interfere with your treatment time and therefore may decrease the therapeutic effects for you. All reservations will end at the scheduled time so as not to delay the next guest.

Scheduling
Please schedule your return appointment prior to leaving in order to ensure proper service booking, time and technician. To ensure prompt service, appointments are always desirable but walk-ins are gladly welcome.

Cell Phones
Please silence all cell phones and pagers once inside our facilities to observe the comfort of all guests.

Gratuities
For your convenience we accept gratuities in the form of cash or personal check at the time of checkout.

Guest Services
Our guest reservations specialists are very knowledgable about each of our services. They are happy to assist with the selection of treatments for your desired experience or result. For more detail on any of our services call 610-391-9281.

Health Information for Spa Services
Please be forthcoming with your personal health so that we can help you plan accordingly. If you have high blood pressure or a heart condition, it may be best to avoid wraps or any treatment that involves heat or detoxification. If you are allergic to iodine, avoid marine products such as seaweed.

Guarantee
Please notify us within 7 days regarding any corrections to the service you've received.

Returns
Product return or exchanges are accepted within 30 days of purchase for store credit with exception to sale items, special orders, jewelry, make-up and skin care.

Payment
We accept VISA, MC and Discover or cash.
(no gratuities on credit card)

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